This article appeared on the Harvard Business Review, and relates to a central tenet of LEAN: Respect your staff.
Why Your Employees Are Losing Motivation : HBS Working Knowledge
Participative managers continually announce their interest in employees’ ideas. They do not wait for these suggestions to materialize through formal upward communication or suggestion programs. They find opportunities to have direct conversations with individuals and groups about what can be done to improve effectiveness. They create an atmosphere where “the past is not good enough” and recognize employees for their innovativeness.
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